Privacy Policy

Last Updated: November 2026

Welcome to ExamCare.org ("ExamCare", "Platform", "we", "our"). We respect your privacy and are committed to safeguarding personal information collected when you access our competitive examination preparation platform, attempt mock tests, or download previous year papers.

1. Information We Collect

When you interact with ExamCare, we may collect the following types of data:

• Account Credentials: Name, email address, username, and encrypted credentials when registering for student accounts.
• CBT Testing & Performance Telemetry: Questions answered, time spent per section, response state changes, review flags, and test scores recorded during mock test sessions.
• Technical & Session Data: Browser user-agent, operating system, IP address, and cookie identifiers used exclusively to secure test sessions and prevent multi-tab timer tampering.

2. How We Use Candidate Information

We use your data strictly for legitimate educational purposes, including:

• Scoring and generating instant CBT scorecards, accuracy metrics, and percentile rankings.
• Persisting test progress in the event of accidental browser close or network disconnects.
• Improving mock test questions, correcting erroneous keys, and calibrating exam difficulty.
• Transmitting system notifications regarding exam recruitment notifications and hall ticket release alerts.

3. Cookies and Local Storage

ExamCare utilizes HTML5 localStorage and session cookies to store temporary CBT countdown deadlines (cep_cbt_state_{id}) and your selected question responses. This guarantees that your active exam does not freeze or reset when you navigate questions or refresh your browser.

4. Data Protection & Non-Disclosure

ExamCare does not sell, lease, or rent candidate personal information to third-party marketing brokers or advertisers. Data is encrypted in transit using SSL/TLS protocols and stored in secure database environments compliant with Indian Information Technology Act provisions.

5. Grievance Redressal & Contact

If you have any questions or data privacy requests, you can contact our privacy officer at:

Email: support@examcare.org
Jurisdiction: Kolkata, West Bengal, India